Security information

We wanted to inform you that we've recently detected an unauthorised access to our system in which some of your data may have been affected. This data is limited to your name, surname, postal address, email address and telephone number. It's important to note that no financial data or login credentials have been compromised.

Although this access has not affected the integrity or availability of your data, there is a possibility that this situation could lead to phishing or spamming attempts. We would therefore like to take this opportunity to share with you some useful tips to protect yourself:

Don't click on any suspicious links.
Always verify that the emails you receive come from official email addresses.
Regularly change your passwords to avoid them becoming vulnerable.
Activate two-step verification to add an extra layer of security to your personal accounts outside of Lookiero.

Here at Lookiero, we've taken all the necessary measures to manage this incident and strengthen our security systems. We've also notified the data protection authority of this incident to guarantee that this issue will be managed transparently and in line with regulations.

We understand that these kinds of situations can be worrying, so if you have any queries or questions, don't hesitate to get in touch with us at the following address: dpo@lookiero.com.

Thank you for your trust,

The Lookiero team